terms of service

These Terms of Service ("Terms") govern your use of the Proofcan service (proofcan.com). By using the service, you accept these Terms. If you do not accept them, do not use the service.

1. Service Provider

The service is provided under the Galzura Software Company brand by Volkan Çatak (sole proprietorship). Contact: support@proofcan.com. For all legal information, see the Legal Notice page.

2. Description of the Service

Proofcan is a digital tool that adds provenance information (a digital signature under the C2PA standard) and an invisible watermark to AI-generated images, enables their verification, and produces a compliance report. The service is offered as a technical support tool aimed at the transparency obligations under Article 50 of the EU Artificial Intelligence Act (EU AI Act).

3. Account and Registration

To use the marking features of the service, you must create an account. Registration may be done with email/password or via Sign in with Google. You are responsible for the confidentiality of your account credentials and for the operations carried out under your account. You agree that the information you provide is accurate and up to date.

4. User Obligations and Acceptable Use

When using the service, you agree to: upload only content that you have the right to process; not upload content that is unlawful, infringes copyright, is harmful, obscene, or violates the rights of others; not misuse the service, not strain the system with automated/excessive uploads, and not attempt to circumvent security measures; comply with quota and subscription limits.

In the event of a breach of these rules, your account may be suspended or terminated.

5. Subscription, Automatic Renewal, Fees and Payment

The service offers free and paid subscription plans. The prices and scope of paid plans (including monthly operation quotas) are stated on the relevant pricing page. Paid subscriptions renew automatically at the end of your selected term until cancelled. The applicable price is shown at the time of purchase; price changes are notified a reasonable time before they take effect.

All payments are processed by Paddle.com Market Limited acting as the Merchant of Record; invoicing, tax (VAT) collection and payment processing are handled by Paddle.

You may cancel your subscription at any time via your account or through our Merchant of Record, Paddle. For consumers resident in Germany, in accordance with Section 312k BGB, a cancellation button labelled "Verträge hier kündigen" (cancel contracts here) is provided on our homepage, accessible without logging in.

6. Refunds and Withdrawal

The Refund Policy page applies to refund and withdrawal conditions. Due to the nature of the digital service, the right of withdrawal expires once the service has been started. For consumers resident in Germany, in accordance with Section 356a BGB, a "Vertrag widerrufen" (withdraw from contract) function is provided via the online interface.

7. Intellectual Property

The service itself (software, design, brand, texts) belongs to us and is protected. The images you upload remain your property; you grant us permission to process this content in order to provide the service (marking, verification, reporting). Your rights to the marked outputs and reports you create remain with you.

8. Limitation of Liability and Disclaimer of Warranty (IMPORTANT)

The service is provided "as is" and "as available". Proofcan is a tool that adds provenance information and a watermark to images in accordance with technical standards; however:

Proofcan does not guarantee the full and complete compliance of your use with any law (including the EU AI Act). Legal compliance depends on your own obligations, your manner of use, and the interpretation of the relevant legislation. The service is not a substitute for legal advice.

It is not guaranteed that the added watermark and provenance information will be preserved or detectable under all circumstances (for example, after the image is re-compressed, edited or altered on third-party platforms).

Mandatory exceptions: Notwithstanding the limitations of liability above, unlimited liability applies in accordance with statutory provisions, and no limitation applies, in the following cases: (a) intent or gross negligence; (b) injury to life, body or health; (c) the assumption of a guarantee or fraudulent concealment; (d) mandatory liability under the Product Liability Act (Produkthaftungsgesetz). In the case of slight negligence, we are liable only for the breach of a material contractual obligation (an obligation whose fulfilment is essential to the proper performance of the contract and on whose observance the other party regularly relies — a "cardinal obligation"), and such liability is limited to the foreseeable damage typical for this type of contract.

To the maximum extent permitted by applicable law, we are not liable for indirect, incidental or consequential damages arising from the use of the service. Mandatory protective provisions of the country in which the consumer resides remain unaffected in all cases.

9. Changes and Interruptions to the Service

We reserve the right to improve, modify, or discontinue certain features of the service. There may be temporary interruptions to the service due to maintenance, technical faults, or causes beyond our control.

10. Termination of Account

In the event of a breach of these Terms, we may suspend or terminate your account. You may also close your account at any time.

11. Consumers and Business Users

Some provisions of these Terms (in particular the right of withdrawal and mandatory consumer protection) apply only to users acting as consumers. For users acting for business purposes (B2B), the mandatory consumer-protection provisions do not apply; for such users, liability and other terms apply to the extent permitted by law.

12. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of Türkiye. However, for users who are consumers, this choice of law does not deprive the user of the protection afforded by the mandatory consumer protection provisions of the country in which the user has their habitual residence (e.g. Germany, Austria, Switzerland) (Article 6 of the Rome I Regulation). Those mandatory protective provisions apply in all cases.

13. Changes

We may update these Terms from time to time. We will inform users in a reasonable manner of significant changes. The current version is always available on this page.

14. Contact

For questions: support@proofcan.com